Lead Automation
Intake routing and priority scoring.
Auto-categorize new leads, tag urgency, and assign ownership before anyone opens the inbox.
BLACK GEKKO OPERATIONS
Operational systems for modern businesses.
Black Gekko helps SMBs automate lead management, scheduling, customer communication, internal operations, and repetitive workflows with intelligent systems and modern infrastructure.
Automation impact
48% faster lead response
Routing, follow-ups, and calendar holds.
System status
5 active workflows
Lead intake, scheduling, ops, billing, reviews.
CRM pipeline
Inbound → Qualified → Scheduled
Inbound
16
Qualified
9
Scheduled
6
Message queue
Stable- Lead follow-up 3 min
- Estimate request 5 min
- Review ask 8 min
Scheduling automation
Calendar hold
09:30 AM
Dispatch notify
Triggered
Customer confirmation
Sent
Operations flow
Lead intake → Ops ticket → Resolution
Automation
Forms + SMS
Operations
Dispatch board
Resolution
Confirmed + billed
Core Operational Systems
Practical automation built for everyday operations.
Black Gekko delivers calm, reliable infrastructure that keeps leads moving, schedules clean, and teams aligned — without adding complexity.
Missed-Call Recovery
Instant follow-up workflows.
Trigger SMS and email sequences the moment a call drops to protect revenue.
CRM Workflows
Pipeline hygiene and handoffs.
Keep deals moving with automated reminders, notes, and stage validations.
Scheduling Systems
Clean calendars and confirmations.
Reduce no-shows with automated confirmations, reminders, and rescheduling flows.
Client Onboarding
Consistent starts for every client.
Deliver paperwork, intake forms, and kickoff steps in a single guided flow.
AI Assistants
Context-aware responses.
Draft replies, summarize threads, and surface next steps without overstepping.
Internal Operations
Back-office automation.
Eliminate repetitive tasks across billing, QA checks, and team coordination.
Reporting Dashboards
Operational visibility.
Track response time, pipeline health, and automation coverage in one view.
OPERATIONAL WORKFLOWS
Automation that moves every request from intake to handoff.
We replace manual follow-ups with reliable, trackable steps. Your team responds faster, schedules cleanly, and never loses context between systems.
Response time under 60 seconds
Instant replies triggered by inbound inquiries across email, web, and chat.
Zero manual copying
Qualification, tagging, and routing are handled automatically.
Client Workflow
Live example- Inquiry received 00:00
- Instant reply sent 00:20
- Qualification + tagging 01:10
- Scheduling confirmed 02:30
- Follow-up reminder 24 hrs
- Internal handoff Assigned
AUTOMATION RULES
Auto-assign based on service area, priority, and customer history.
VISIBILITY
Every step is logged for operators and client-facing teams.
Integrations
Built to slot into the stacks you already run
Black Gekko designs automation and operational infrastructure that respects your existing tooling. We connect the systems your team relies on and make them work together without heavy process change or noise.
Operational fit
Automations are mapped to real workflows, not generic AI demos.
Composable systems
Modular integrations keep your stack flexible as you grow.
Stack compatibility
Enterprise-grade connectors
We prioritize secure data flow, role-based access, and transparent handoffs so your operators know exactly where every workflow lives.